Research and Publications

To fully understand the role of cash-in/ cash-out (CICO) services in advancing financial inclusion, we have undertaken a series of research projects in Bangladesh, India, Indonesia, Kenya, Nigeria, and Tanzania (Pakistan and Uganda were included to a more limited extent). These include: a geospatial analysis to assess the size of the CICO coverage gap and to estimate the number of new agents that would be required to fill that gap; a global study and landscaping of possible economic interventions that could enable the establishment of new agent networks; and country deep-dives to provide a more holistic view of CICO in both Nigeria and Indonesia.
  • Role of CICO in Financial Inclusion

  • Sizing the CICO access challenges: Geospatial analysis

  • Exploring root causes & potential interventions for CICO expansion

  • Country deep-dives